Evil, pain, tragedy are real.
So too are good, joy, hope and compassion.
1 The spirit of the Lord God is upon me, because the Lord has anointed me; he has sent me to bring good news to the oppressed, to bind up the brokenhearted, to proclaim liberty to the captives, and release to the prisoners; 2 to proclaim the year of the Lord’s favor, and the day of vengeance of our God; to comfort all who mourn; 3 to provide for those who mourn in Zion — to give them a garland instead of ashes, the oil of gladness instead of mourning, the mantle of praise instead of a faint spirit. They will be called oaks of righteousness, the planting of the Lord, to display his glory.
It is what we are called to do and be.
If you want a couple of examples, click here I think this is a good start.